Appliance Repair Blog
Thoughts and commentary about appliance repair topics including common failures and repairs, plus links to frequently used parts, industry news, along with information to help you better understand your appliances. Resources available for the technical professional and the do-it-yourselfer. Over 650 Posts

cooktop FAQ

1 2 3 8

My surface burners won’t ignite

Is the burner wet from cleaning?

• Allow the burner to completely dry. You might want to speed up the drying process by blowing cool air on the area using a hair blow dryer.

• If burner ports are clogged, refer to your Use and Care Guide for sealed surface burners cleaning recommendations.

Are the burner ports clogged?

• If burner ports are clogged, refer to your Use and Care Guide for sealed surface burners cleaning recommendations.

Do all burners fail to light?

• Check to see if the cooktop is connected to the gas supply and the gas shutoff is turned on.

• If you are not connected to gas, have a qualified gas technician connect the appliance to gas.

• If you are connected to gas and have verified gas is available at the appliance, contact our service department for assistance.

Do you hear a sparking sound?

• If there are sparking sounds, the igniter may not be sparking to the burner cap.

• Turn off the appliance and check to make sure the caps are set on the correct burner base properly.

• Do not switch the caps from one burner to another as they may not spark properly. Each burner has its own individual cap.

1 2 3 8